Internode be AWESOME

Hicks · Nov 17, 2010

Internode be AWESOME

Just read this today ladies and gents.

Internet service provider, Internode, has revamped its ADSL broadband plans to make them all run at ADSL 2+ speeds after protracted negotiations with Telstra [ASX:TLS] wholesale.
The move will consolidate 14 old plans into six new ones. The three entry-level Easy Reach plans will have ADSL 2+ speeds and increased data caps, which will now include both downloads and uploads.
If customers don’t want uploads counted as part of their data caps, three Soho-Reach plans provide a static IP and unlimited uploads for an extra $10 per month.
“Most customers don’t care about uploads being counted and it allows us to do a more apples for apples comparison with Bigpond, Optus and iiNet who do the same,” Internode product manager, Jim Kellett, said. “There’s also a massive boost in quota, which more than compensates users for that aspect.”
According to Kellett, the changes will affect “many tens of thousands” of users. He said the new deal with Telstra was signed a few days ago after lengthy and frustrating negotiations.
“The main change is that all our plans are now done with a higher speed and we’re not doing the old shaped 512Kbps or 1500Kbps download speeds,” he said. “They’re all as fast as the DSLAM port will run it.”
But not all Internode customers will be able to get ADSL 2 speeds [20Mbps download/1Mbps upload] because the service will be provided using Telstra equipment, rather than Internode or Optus hardware.
“Telstra has an older generation of DSLAM equipment, especially out in RIMs, and those are limited to ADSL 1…it means the maximum speed you get out of them is 8Mbps down and 384Kbps up,” Kellett said. “On regular basis, we’ll sweep through those orders and ask Telstra to upgrade them to ADSL 2+ because it is gradually upgrading the network.
“The broad statistic I’ve heard from Telstra is that over 70 per cent of its network is getting ADSL 2+ and a bit over 25 per cent get the old ADSL 1.”
Affected Internode customers will be contacted over the next month with offers to upgrade but they will be allowed to keep their old plans. All new customers must pick from the new offerings.

So the first thing I did was log in to the Node page and changed my plan, I was paying the same price for 40GB as I was waiting for Internode to get this sorted, I know iiNet and Internode were battling with Telstra Wholesale over this for a while now. So I now pay $89 a month for the same speeds but get 200GB, I don't care that uploads are counted, with 200GB I don't care! I thought I should share this in case other Node customers here don't see the news

spasmann · Nov 18, 2010

Hey Hicks, I'm with Internode too. Got their upgrade letter in my inbox. Went from 15Gb @ $70 to 60gB @ $50. Go figure how I could be any worse off!! My speed meter says 6.5 down and .8 up.... Not bad for the fringes of Melb.

Beavis · Nov 19, 2010

uuummm.....I'm on extreme adls2+ already and I don't see any upgrade plans atm?

TJet · Nov 19, 2010

If you're on an extreme plan then you're on an Internode port at your local exchange and the upgrade doesn't apply.

These upgrades only apply to people who receive their Internode service via Telstra ports. It's a result of Telstra finally reducing what they charge Internode. If you're on an Internode port then you're still better off than those on Telstra ports.

Bronsen · Nov 19, 2010

Interesting that the ADSL1 can do that! I thought the modems would limit the speeds, but clearly this isnt the case!

If your a big downloader on ADSL2+, the best plan would still have to be the 100% true unlimited plan from TPG for $59.99 per month IMO!

Hicks · Nov 19, 2010

I've been with TPG before and I won't go back to them Bronsen, I've tried a few and settled on Node, for me it's superior service and support.

Bronsen · Nov 19, 2010

Hicks;98822 said:

I've been with TPG before and I won't go back to them Bronsen, I've tried a few and settled on Node, for me it's superior service and support.

I must admit, the service isnt spectacular. Took me weeks to get a connection after missed appointments, etc. Been good ever since though touch wood!

S@S · Nov 20, 2010

TBh Internode offers great service, but really lack good price per download packages.. They have fallen beind the other ISPs in a massive way of late

Jello · Nov 22, 2010

but really lack good price per download packages.. They have fallen beind the other ISPs in a massive way of late

I do agree with that Sassie, thier plans are not as cheap as other ISP's & hopefully they will do something about that & they do regularly change their plan pricing throughout the year. I will be sticking with Node, simply because their service is brilliant.

Hicks · Nov 22, 2010

I prefer to pay that little extra for the service I get though when I rarely need it, but I've been with them for a while now and sticking there, I was thinking about a change due to all the changes in other ISP's, but because they changed after winning the battle with TW I like what I get now, I pay the same price as before and get an extra 160GB worth of data.

Jello · Nov 23, 2010

I prefer to pay that little extra for the service I get though when I rarely need it, but I've been with them for a while now and sticking there

Oh yeh, couldn't agree more. I've looked at changing ISP's a few times, but have always ended up staying with Node, due to their service, been with them for what must be 6-7 years now.

S@S · Nov 23, 2010

Plenty of good ISP's way on par with Internode out there now people

Hicks · Nov 23, 2010

Service wise I don't think so though, I've been with iiNet, TPG and a couple of others, I found Node to be the best in terms of service and reliability so far.

Scrow · Nov 23, 2010

Couldn't agree more Hicksy. Node support is so far above any other provider out there. Most of the time you don't require that support. But when you do, believe me the experience is made so much easier to cope with when dealing with an ISP that hasn't outsourced their service support offshore. Having Steve from Brighton, Adelaide deal with your issue opposed to Ramish from India is more than enough justification for me.

S@S · Nov 23, 2010

Scrow;99357 said:

Couldn't agree more Hicksy. Node support is so far above any other provider out there. Most of the time you don't require that support. But when you do, believe me the experience is made so much easier to cope with when dealing with an ISP that hasn't outsourced their service support offshore. Having Steve from Brighton, Adelaide deal with your issue opposed to Ramish from India is more than enough justification for me.

IINET all Aussie support too Scrowy

Criminal · Dec 9, 2010

ive been with node for a few years, love the service, its the best ive ever had from an ISP. also my new plan rolls over on saturday woot, finally DSL2+ reach plan

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