My Case has been sent to PERTH!!!

Yep during there Business Hours you can chat to em via MSN

www.itsdirect.com.au

 

*UPDATE*

After 3-4 days of sitting in Perth Depot the case is en route to Melbourne..Hopefully then Mackay!

 

At least it will be well traveled by the time you get it

 

does it qualify for frequent flyer points?

 

UPDATE ON MSN CHAT TO itsdirect.com.au

<- ?Dummy! -> says:
Hey buddy, any news on the case at all lol?
itsdirect.com.au says:
yeah got ane mail
itsdirect.com.au says:
load of waffle
itsdirect.com.au says:
Thankyou for your enquiry. We are currently looking into this matter and have advised the Perth Franchise that when they receive this parcel they will need to re-direct it to the correct franchise. We apologise for this error. Regards, Fastway Melbourne
itsdirect.com.au says:
WTF
itsdirect.com.au says:
came thru today
<- ?Dummy! -> says:
Not good
<- ?Dummy! -> says:
Sounds like its still sitting in Perth
itsdirect.com.au says:
cant possibly be
itsdirect.com.au says:
on the bright side it is insured
<- ?Dummy! -> says:
lol, thank god. You can just see there might be a defect on the case Travelin everywhere
itsdirect.com.au says:
im more concerned that by reading that email they dont really know where it is
itsdirect.com.au says:
i suspect perth depot have redirected it
itsdirect.com.au says:
melbourne just aint in touch

​

 

I said it before, this is not your problem, it's their problem. Not good enough. i would also be concerned with a box that has done this much travelling. Check it very carefully when it arrives. If there is any marks, make a note on the delivery docket before signing. Take lots of photos , double check and let them know stright away if there is any issues. ( but you probably know this, I see people overlook simple things with deliveries all the time . )

but then again patience is a virtue.

 

I would think thats Dummy's patience is running very thin by now...after the xfire chat we had today.

Ant tbh your bang on Bod....its a real worry that its taken so long it is really quite suss

 

Gee Geeza that was a stroke of luck wasn't it getting that brand new case ,just wait to see him open the box when he gets it mahahahahahahahahaha Yes well travelled perth to sydney , sydney to perth ( great southern lan to home again perth to melbourne , melbourne to mac kay ) lol

 

Please tell me this has turned up.

 

LOL...talking with Dummy on Xfire last nite and he says the replacemnt turned up yesterday.....still no word on the faulty Vid card from 3 months ago

 

people were talking about fast way at work last week.. same thing happened to them but with a motor bike...

 

Case turned up!!

But. No card lol..

 

the thing is I have worked with lots of courier companies, they all lose things. What matters is how quickly the problem is solved.

Glad to hear they coughed up a replacment. RMA's can be painful and are usually out of the hands of the reseller and no amount of foot stamping will change that!! ( bloody vendors ).

 

Damn Right Hick its a fucking disgrace it really is...reeks of shonky operators who don't give a flying fuck about there customers.

I keep telling ya Dummy go to ACA or one of those TV current affair shows and expose these bastards for the fuck heads they really are as soon as a reporter knocks on there door and hounds them they be sucking your balls Dummy and giving you all sorts a brand new shit to shut you up.

And if not at least you'll expose them on national TV and hopefully there sales will plummet through the floor and shut the wankers down.

rant over

 

What he ^^^^^ said.
Yerp, the only way to get em to improve is to demand an accounting, it sucks but by and large the end result is worth it

Good Luck

 

Wow. I didnt update this?


Yeah I got the case
its hawt:laugh:

 

Gawd Dums ...If anyone can revive a dead and buried thread its you